Also, when the update has finished, do perform a restart to ensure that all changes take effect properly.
Updating the driver version can resolve different compatibility issues, fix related errors spotted throughout the product’s usage, add support for new operating systems, improve transfer speed, as well as bring various other changes.Īs for applying this release, the installation steps should not pose to much of a challenge since each producer intends to make the procedure as easy as possible: just download the package, run the setup, and follow the on-screen instructions.īear in mind that we do not recommend you install this release on OSes other than the specified ones even though other platforms might also be suitable.
However, in order to use all available features of this hardware, you must install the appropriate drivers.Įnabling the wireless card allows systems to read chipset information and manufacturer name, as well as connect to a network without using an Ethernet cable. Windows OSes usually apply a generic driver that allows systems to recognize the wireless component. Choose to select the location of the new driver manually and browse to the folder where you downloaded the driver About Wireless LAN Driver: Right click on the hardware device you wish to update and choose Update Driver Softwareģ. Go to Device Manager (right click on My Computer, choose Manage and then find Device Manager in the left panel)Ģ. In order to manually update your driver, follow the steps below (the next steps):ġ. I am also worried that an update appears to be necessary, but will evidently not work on my machine.The package provides the installation files for Qualcomm Atheros AR9485 Wireless Adapter Driver version 10.0.0.328.
Perhaps the answer is to ignore (or even uninstall) the HPSA.
I am also disgusted that there is no adequate solution to what must be a common problem - my machine and software must be very common - certainly not unique. I am disgusted that an HP update should corrupt the software in this way. This made no difference.Ĭlearly lost, I decided to recover from the backup taken during the initial update. I tried the HP forum, and downloaded and executed a solution from a similar-sounding topic. In order to regain connectivity I was forced to attach to the router using a LAN cable. The Windows Network Diagnostics Troubleshooter confirmed the problem but could not solve it. After the mandatory re-start the WI-FI did not work. It completed without complaint and requested a re-start.ĭisaster. I accepted the recommendation and initiated the update.
Today the HP Support Assistant lit up and recommended some updates to the driver for the Qualcomm Atheros QCA9000 Series Wireless LAN Driver. I have recently purchased an HP 15 Notebook PC. In the window that opens type "netsh winsock reset" without quotes, and press enter. In the window that opens type "netsh int ip reset resetlog.txt" without quotes, and press enter.ģ. Right click on the command prompt icon and chose Run as administrator.ģ. Go to your start screen/menu and type CMD.Ģ. Turn on your notebook, and test your connection.ġ. Plug in the router, and wait for it to come back online.ħ. Plug in the modem, and wait for it to come back online.Ħ. In addition here are a few generic wireless troubleshooting steps that I would recommend trying:ĥ. You can also try the troubleshooting steps listed in this HP document Troubleshooting Wireless Network and Internet. This will bring you back to the old driver and you should be able to connection. This click on the Driver tab and there will be an option to Roll Back Driver. You can go to your Device Manager and under Network Adapters right click the Qualcomm Atheros adapter and select Properties. There are a couple of things you can try. I haven't heard about anyone else having this issue with the update but I will be keeping an eye out for it. Hi saw your post regarding the problem with the Qualcomm Atheros driver that seems to have taken out your wireless.